TwinPalms Phuket is a luscious resort hotel in Thailand. Their digital marketing didn’t match the quality of the resort experience. I set out to bring them into alignment.
With a re-envisioned website and an innovative approach to traditional emails, my team dramatically increased customer satisfaction and repeat bookings.
Time Frame
2016
Objective
Strategically redesign marketing to increase customer satisfaction
Software
Illustrator, Photoshop, WordPress
Role
Sr. Designer
Creative Director
Michael Monroe
ACD
Rob Levine
Designer
Chris Lanza
Developer
Brittany Lopez
Skills
- Attention to Detail
- Collaboration
- Concepting
- Design
- Retouching
- Strategy
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